Welcome to the Elevate Help Centre

Welcome to the Elevate Help Centre

This Help Centre contains guides and support resources to help you navigate Elevate@SUSS.  

You can search for articles using the search bar, browse guides based on your role, or submit a support request if you need assistance.


Find Guides Based on Your Role

Learners

View guides on browsing programmes, connecting with mentors or coaches, and managing mentoring sessions.

Mentors/Coaches

View guides on updating your profile, managing availability, reviewing learner connections, and conducting sessions.


Submit a Support Ticket

If you are unable to find the information you need, you may submit a support request through this Help Centre.

Scroll to the bottom of the page and click Submit a Ticket, fill in your contact details, and provide a short description of your request or query. Our support team will review and respond via email.


Browse the Full Knowledge Base

If you prefer to explore all available articles, you can open the main Knowledge Base menu here.


Return to Elevate@SUSS

To return to the main portal, click here.