How to cancel or change a session

How to cancel or change a session

If you need to cancel a session, follow the steps below:

  1. Log in to https://elevate.suss.edu.sg.

  2. Click on Journey in the top navigation bar and select Manage My Bookings.

  3. Click the Manage Bookings button.

  4. Find the mentoring/coaching session you want to cancel and click on the gear icon under the Action column.

  5. Click Cancel Booking.

Want to Change a Session?

To reschedule, simply cancel the existing booking first, then book a new session based on the mentor/coach’s availability.

Notes💬 Tip: If you're changing your session, it's good practice to keep your mentor/coach informed using the chat function.

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