How to book a session

How to book a session

You can book a session through either a mentor/coach’s profile or the overall bookings page — both methods follow the same steps once you find an available slot.

Option 1: From an Individual Mentor/Coach’s Profile

  1. Click on Journey in the top navigation bar and select Search Mentors/Coaches. 

  2. Find the mentor or coach you’re connected with and click View Profile. 

  3. Scroll to the bottom of the profile page to view their availability. Toggle between weekly and monthly view by clicking on the red calendar icons.  

Option 2: From the Overall Bookings Page

  1. Click on Journey in the top navigation bar and select Manage My Bookings. 

  2. View available timeslots with all mentors and coaches you’re connected to under your registered programmes. Toggle between weekly and monthly view by clicking on the red calendar icons. 

Booking a Session (Same for Both Views)

  1. Identify the timeslot you want to book and click on the green calendar icon. 

  2. Select a booking topic from the dropdown menu. 

  3. (Optional) Add student notes — for example, questions you’d like to ask or topics you want to focus on during the session.

  4. Click Book Timeslot to confirm.

🟢 Understanding the Booking Slot Indicators

Each booking slot will display the programme name, mentor/coach, time, and location, along with a colored dot indicating availability:

  • 🟢 Green – All seats available

  • 🟠 Orange – Some seats filled, still available

  • 🔴 Red – Fully booked

Idea
🪑 Seats refer to how many students can book that same slot with the same mentor/coach under the same programme.

Best Practices to Prepare for Your Session

  • Come prepared with the topic(s) you’d like to discuss and any talking points or questions you have in mind.

  • Use the student notes field during booking to inform your mentor/coach ahead of time.

  • Be punctual — join the session on time to make full use of the slot.

Notes
For a visual walkthrough of this topic, please refer to the attached video snippet(s) from the learner training session on 1 April 2026.


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