How to accept or reject a mentor/coach request

How to accept or reject a mentor/coach request

If you’ve received a connection request from a mentor or coach, follow these steps to respond:

  1. Log in to https://elevate.suss.edu.sg.

  2. Click on Journey in the top navigation bar and select Manage My Connections

  3. Find the pending connection request. Under the Action column, hover over the gear icon, then click Approve or Reject


Want to view the mentor/coach's profile first?

  1. Click on the mentor/coach’s name to open their full profile.  

  2. On the profile page, click the gear icon next to the Send a Message button.  

  3. Select Approve or Reject


    • Related Articles

    • How to request a connection

      Once you’re enrolled in a programme, you can start connecting with mentors and coaches in that programme by following these steps: Log in to https://elevate.suss.edu.sg. Click on Journey in the top navigation bar and select Search Mentors/Coaches. ...
    • How to check your mentor/coach’s availability

      There are two ways to check mentor or coach availability on Elevate@SUSS — depending on whether you're looking for a specific user or browsing all available slots. Option 1: Check Availability from an Individual Mentor/Coach’s Profile Use this method ...
    • Understanding your connection status

      You can check the status of your mentor connection requests in two ways: Click on Journey in the top navigation bar and select Manage My Connections. This page shows all your connection statuses at a glance, grouped by the programmes you’ve joined. ...
    • How to update your milestones

      You can only update milestones after they’ve been approved by your mentor/coach. Once approved, the milestone status can be updated as progress is made. Steps to Update Your Milestone Log in to https://elevate.suss.edu.sg. Click on Journey in the top ...
    • How to create milestone(s)

      Milestones help you set clear goals and track progress during your learning journey. Here’s how to create them: Log in to https://elevate.suss.edu.sg. Click on Journey in the top navigation bar and select Manage My Connections. Find the mentor/coach ...