Understanding your connection status
You can check the status of your mentor connection requests in two ways:
Click on Journey in the top navigation bar and select Manage My Connections.
This page shows all your connection statuses at a glance, grouped by the programmes you’ve joined.
Alternatively, click on Journey and select Search Mentors/Coaches.
This brings you to the list of mentors and coaches. Click on a mentor/coach's profile to view your current status.
The connection status appears at the top of their profile page, next to the Request to Connect button.
🔁 What Each Status Means
Active – You’re successfully connected with the mentor/coach under one or more programmes.
Pending – Your connection request is still awaiting mentor/coach approval.
Rejected – Your request to connect was declined under one or more programmes.
ℹ️ You may still see the Request to Connect button even if you’re already connected — this is because connections are programme-specific, and you can send connection requests to the same mentor/coach for other programmes.Related Articles
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Once you’re enrolled in a programme, you can start connecting with mentors and coaches in that programme by following these steps: Log in to https://elevate.suss.edu.sg. Click on Journey in the top navigation bar and select Search Mentors/Coaches. ...What to expect after requesting to join a programme
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If you’ve received a connection request from a mentor or coach, follow these steps to respond: Log in to https://elevate.suss.edu.sg. Click on Journey in the top navigation bar and select Manage My Connections. Find the pending connection request. ...How to book a session
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