How to accept or reject learner connection requests
When a mentee requests to connect with you, you will receive a notification in your Wall Feed and an email alert. Here's how to review and respond to the request.
Viewing Pending Requests
- From the navigation bar, click Journey > Manage My Connections.
- Locate any connections with the status Pending.

Before You Accept:
Take a moment to review the mentee's profile before responding. Consider:
- Whether their goals and interests align with your areas of expertise
- Whether you have the capacity to take on a new mentee at this time
Accepting a Request
- Click the gear icon in the Action column next to the pending connection.
- Select Approve.
- The mentee will be notified of your decision via email and Wall Feed.

Rejecting a Request
- Click the gear icon in the Action column next to the pending connection.
- Select Reject.
- The mentee will be notified of your decision via email and Wall Feed.
If you are rejecting a request, consider sending the mentee a message beforehand to let them know, so they can connect with another mentor in the programme.
💡 In some cases, you may already have an active connection with a mentee without having received a request. This happens when connections are set up on your behalf by the programme administrator.
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